Subject: New Reply Received - Return order #9620818816
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jan 2021 07:13:51 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Return order #9620818816  Ticket comment <div>That's alright, I guess. </div>
<div id="yMail_cursorElementTracker_1609744405023">
<br><div id="yMail_cursorElementTracker_1609744275019">The items were collected on the morning of the 9th or 10th of December. The person collecting had already have another packet in his hands so, most probably, he had another collection in our building (Beach tower 2, al Khan, Sharjah). If that helps in any way.<br><br>Looking forward to hearing from you soon. </div>
<div id="yMail_cursorElementTracker_1609744410675"><br></div>
<div id="yMail_cursorElementTracker_1609744410799">Kind regards, </div>
<div id="yMail_cursorElementTracker_1609744413863">Yuliya Munir <br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 4 Jan 2021 at 9:32 am, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv7390939152"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Julia,<br><br>We truly apologize for the inconvenience. This is surely not the experience we want our customers to have when they shop with us.<br><br>We’re on it - and we’ll do our best to sort this out quickly. Please allow us some more time to work on this so we can assist you with this accordingly.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
</div></div></div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1891825