Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 03 Jan 2021 13:20:24 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Dear All<div><br></div>
<div>As we are check our statement Aed 25 still not credited in our account.</div>
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<div>Regards</div>
<div>Umar</div>
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<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <strong class="gmail_sendername" dir="auto">saira umar</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Sat, Jan 2, 2021 at 8:44 PM<br>Subject: Fwd: Delivery<br>To:  &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div dir="auto"></div>
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<div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>From: <strong class="gmail_sendername" dir="auto">Max</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Sat, 19 Dec 2020, 14:26<br>Subject: Delivery<br>To:  &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
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<br><br><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1638377</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Juhi Goel : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Saira,</div>
<div dir="ltr">
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<div dir="ltr">We regret the inconvenience caused to you.<br><br>
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<div dir="ltr">We request you to please provide us your bank statement of the account linked with the card ending with digits 9568 from 31st Oct, 2020 to 16th Nov, 2020 if you have not received the refund as we have already refunded your AED25.00 on 31st Oct, 2020 for the item 162450824 - - Set of 2 - Assorted Trunks with Elasticised Waistband.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We appreciate your patience and look forward to here from you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Tea.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1638377