Subject: Ticket Assigned - Conversation with sheridanne
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jan 2021 11:31:48 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sheridanne sheridanne                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sheridanne Bot:  Hi Sheridanne ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6257850051 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0532933678            12:30 AM, 29th Dec                 
     sheridanne                    0532933677           12:30 AM, 29th Dec                   Mohammad                   Hi Sheridanne, Thank you for contacting us. My name is Mohammad. How may I help you?           12:30 AM, 29th Dec                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           12:33 AM, 29th Dec                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:39 AM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1931457