Subject: Ticket Assigned - Conversation with manal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 02 Jan 2021 11:31:44 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with manal manal                    Bot:  Hi again! Bot:  Please enter your name Customer:  manal Bot:  Hi Manal ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  00966542840871 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  6258710870 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:16 PM, 28th Dec                     manal                    Hello           08:22 PM, 28th Dec                   Bot                   أهلا مرة أخرى!           08:22 PM, 28th Dec                     manal                    Anyone there?           08:22 PM, 28th Dec                     manal                    /startOver           08:32 PM, 28th Dec                   Bot                   يرجى إدخال اسمك           08:32 PM, 28th Dec                     manal                    English           08:32 PM, 28th Dec                   Bot                   مرحبًا English، ماذا تحتاج للمساعدة؟           08:32 PM, 28th Dec                     manal                    Manal           08:32 PM, 28th Dec                   Bot                   مرحبًا English، ماذا تحتاج للمساعدة؟           08:32 PM, 28th Dec                     manal                    /startOver           08:32 PM, 28th Dec                   Bot                   يرجى إدخال اسمك           08:32 PM, 28th Dec                     manal                    Manal           08:32 PM, 28th Dec                   Bot                   مرحبًا Manal، ماذا تحتاج للمساعدة؟           08:32 PM, 28th Dec                   Mohammad                   Hi Manal, Thank you for contacting us. My name is Mohammad. How may I help you?           08:40 PM, 28th Dec                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:44 PM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1930734