Subject: New Reply Received - Returned item
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 01 Jan 2021 11:49:50 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returned item  Ticket comment <div>Dear Team, <br>
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Thank you for reaching out to Shipa!<br>
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Kindly note that the order is confirmed and we will arrange the collection accordingly. <br>
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Feel free to reach us again for any further inquiries<br>
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Best Regards<br>
Your Shipa champs 
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<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>1/1/2021 2:44 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1931453] - Returned item<br>
 
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<div dir="ltr">Hi Team,<br>
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Problem Statement: Late collection<br>
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Order Date : Dec 4, 2020<br>
Order ID: 6251478605<br>
Tracking ID: SD000735199<br>
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Assistance Required: Need urgent collection<br>
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Issue Description: Customer raised a return request on 9th Dec, 2020. But the item still not collected.<br>
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Please collect the item on priority.<br>
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Regards,<br>
Juhi<br>
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 </div>

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<blockquote class="freshdesk_quote">On Tue, 29 Dec, 2020 at 12:08 PM <span class="separator">, Splash &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1931453" rel="noreferrer">#1931453</a> </span></div>
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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late collection</span></div>

<div dir="ltr">
<br>
<span class="separator">Order Date : Dec 4, 2020<br>
Order ID: 6251478605<br>
Tracking ID: SD000735199</span>
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<div dir="ltr">
<br>
<span class="separator">Assistance Required: Need urgent collection<br>
<br>
Issue Description: Customer raised a return request on 9th Dec, 2020. But the item still not collected.<br>
<br>
Please collect the item on priority.<br>
<br>
Regards,<br>
Juhi</span>
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<span class="separator"> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1931453