Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 Jan 2021 07:05:29 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div style="direction: ltr">Thank you </div>
<div style="direction: ltr">I appreciate the cooperation </div>
<div style="direction: ltr">Dina </div>
<div dir="ltr">Sent from my iPhone</div>
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<div>On 31 Dec 2020, at 12:31 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Dina,<br><br>Thank you for contacting us.<br><br>We are truly sorry to hear that you received perfume which is not in a good condition to be used. This is surely not the experience we want our customers to have when they shop with us. </div>
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<br>We take matters like these very seriously. We have now forwarded the feedback to our team and they are surely going to take a strict action on this.</div>
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<div dir="ltr">We have created a return request for the item and our courier team will contact you within 3-5 working days.</div>
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<br>Again, please accept our sincere apologies for this.<br><br>Your friends,<br>​The Support Team <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1939685