Subject: Re: Re: Urgent Reference Id needed. 46395701015
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Dec 2020 10:54:39 +0000

Dear Shakeeb,     The collection reference number for the shared AWB number is L2702F7.      As of now, we are proceeding with the ticket # 187911 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/3e019eb9547ad65a64a94dff848d11c9d875575218950f87a49e0385cffafca2 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Prabhjot Kaur, Technical Engineer   FarEye- Enabling Digital Logistics        Call: +91 7065956595                   
                           
                            On
                            Wed, 30 Dec at  3:10 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Shakeeb, 
   
 Thanks for contacting FarEye!! We have received your concern regarding the collection reference number. We are working on the same and will update you soon.   

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/3e019eb9547ad65a64a94dff848d11c9d875575218950f87a49e0385cffafca2 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
 Prabhjot Kaur, Technical Engineer

 FarEye- Enabling Digital Logistics 

 
  Call: +91 7065956595 

 

 

  

  

                           
                            On
                            Wed, 30 Dec at  3:08 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                              Hi Team  Please provide the alphanumeric collection reference of the following AWB 46395701015  Regards Shakeeb