Subject: New Reply Received - Shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Dec 2020 13:05:25 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="auto">BUT IT'S BEEN 15DAYS SINCE THE LAST TIME I ORDERED! WHAT THE HELL..NOT JUST 14 BUT 15DAYS! GET IT? MY SHUKRAN IS STILL ZERO &#129318;‍♀️</div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Samsung Galaxy smartphone.</div></div>
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<div>-------- Original message --------</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 29/12/2020  3:44 pm  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#1932989] - Shukran </div>
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<div dir="ltr">Hi Mary,<br><br>
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<span style="font-size: 14px" rel="tempredactor">Thank you for getting in touch with us.</span><br>
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<div><span style="font-size: 14px" rel="tempredactor">We see that you are contacting regarding the Shukran points that you have gained from your last purchases from our website. </span></div>
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<span style="font-size: 14px" rel="tempredactor">We would like to inform that your Shukran points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days. This 14 days count starts from the delivery date of your items for your last purchase. </span><br>
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<span style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' rel="tempredactor">Please note that it will take 14 days for the Shukran points that you gained on your purchases to appear on your Shukran account.</span><br>
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<div><span style="font-size: 14px">Feel free to get in touch if you need further assistance.</span></div>
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<span style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' rel="tempredactor"> Your friends,</span><br>
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<div><span style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' rel="tempredactor"> The Support Team </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1932989