Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 29 Dec 2020 11:03:31 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. I didn't receive the credit of my refund till now,although it picked up from me at 19/12/2020.

  On Thu, 17 Dec 2020 at 14:10, Max Fashion<[email-masked]> wrote:    
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We’ve received your return request.

Hi Nada Abdellah, thank you for getting in touch with us. Here’s how your return 1000352546 for order 2000696640 will work.Our delivery partner will pick up your return in around 3-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  Checked Round Neck Cardigan with Long Sleeves  |
| Color: Brown |
|  Size: XL  |
| Quantity: 1 |

  |  EGP 424  |

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|  Total | EGP 424  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1933027