Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 29 Dec 2020 07:06:08 +0000

Hi Juhi Goel,  
  The following message composed by you on ticket 1931540 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Please take a look at ticket #1931540      Hi Team,  Problem Statement: ​Need to call the customer.   Order Date : Dec 24, 2020 Order ID: 6257451649 Tracking ID: FC1224200002545 Assistance Required: Need urgent delivery  Issue Description: The delivery attempt was made on 28th Dec, However the customer received only SMS from the courier but did not receive any call. Kindly give her a call on +966505471016 for sure as she might be sleeping and does not check sms.   Please deliver the order on priority.  Regards, Shivani