Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 28 Dec 2020 14:00:12 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Plz confirm u received the name of product.<span id="ms-outlook-android-cursor"></span><br>
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Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<div>From: tanya vasvani &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, December 28, 2020 2:03:15 PM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1928147] - Re: How did you enjoy shopping with us?
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255); text-align:left">
Hi,</div>
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255); text-align:left">
Thanks for the prompt reply.</div>
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Below is attached pic of order details.</div>
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I hope I will help.</div>
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Thanks</div>
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Tanya</div>
<img id="x_08d73f61-38a6-45f2-a445-3629570d8260" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE3ODcxMTcwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8FbU1u7QiRdgkD5oJ_CSuxScsGJc1m13aI7cvmEQUuI" alt="Image" style="max-width:100%">
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<font color="#000000" style="font-size:11pt"><b>From:</b> Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, December 28, 2020 1:18:15 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1928147] - Re: How did you enjoy shopping with us?</font>
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<div dir="ltr">Hi Tanya,<br>
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Thank you for reaching out us.<br>
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We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br>
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<div dir="ltr">We request you to please specify the name of the item so that we can create a return request for the same.</div>
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<div dir="ltr">We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1928147