Subject: RE: Complaint of harassment // 6255640280//
From: Ramesh Gottimukkala <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: JUHI GOEL <[email-masked]>, ArishLaila <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, Fauzan Musalman <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>
Date: Mon, 28 Dec 2020 06:21:51 +0000

Dear Jessie

Team working on it we will share RCA

Thanks

From: ArishLaila <[email-masked]>
Sent: Monday, December 28, 2020 9:12 AM
To: Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Cc: JUHI GOEL <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Complaint of harassment // 6255640280//

+ @Ramesh Gottimukkala<mailto:[email-masked]>

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 28, 2020 8:15 AM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Mohd. Jamal Akhtar <[email-masked]<mailto:[email-masked]>>
Cc: JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: Complaint of harassment // 6255640280//
Importance: High

@ArishLaila<mailto:[email-masked]> @Mohd. Jamal Akhtar<mailto:[email-masked]>

Can we please look into the below on priority?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 28, 2020 8:40 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: JUHI GOEL <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Complaint of harassment // 6255640280//
Importance: High

External email sender, please take precaution.
Hi Team,

Please disregard the below email as the customer was complaining for another order which is 6255640280 and it was delivered through LMG team under tracking number FP112220004075.

The customer's complaint is : Customer is reporting that the delivery guy removed his pants in front of her house and she is going to report the same to Police. Customer has shared the following contact number for the delivery partner: 0598421127.

Customer details are as follows:
Name: Mahvish Fatima
Contact Number: +966583120028

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 27 December, 2020 21:25:24
Subject: Re: Complaint of harrasment // 6237528508 //

Hi Team,

With reference to the order number: 6237528508
AWB: 46376174353

Customer is reporting that she was sexually harassed by the delivery guy for this order. Customer is reporting that the delivery guy removed his pants in front of her house and she is going to report the same to Police. Customer has shared the following contact number for the delivery partner: 0598421127.

Customer details are as follows:
Name: Mahvish Fatima
Contact Number: +966583120028

Kindly assist in arranging a callback for the customer and looping in the concerned to forward this complaint for Aramex.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "JUHI GOEL" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 25, 2020 10:14:28 AM
Subject: Complaint of harrasment // 6237528508 //

Ticket Number : 1652629

Hi Team,

The customer is complaining that she has been sexually harassed by the delivery boy.

For contact number of the delivery boy, PFA.

Kindly check.

Regards,
Juhi Goel

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