Subject: Re: Complaint of harassment // 6255640280//
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: JUHI GOEL <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 27 Dec 2020 21:39:49 -0700 (MST)

Hi Team, 

Please disregard the below email as the customer was complaining for another order which is 6255640280 and it was delivered through LMG team under tracking number FP112220004075. 

The customer's complaint is : Customer is reporting that the delivery guy removed his pants in front of her house and she is going to report the same to Police. Customer has shared the following contact number for the delivery partner: 0598421127. 

Customer details are as follows: 
Name: Mahvish Fatima 
Contact Number: +966583120028 

Thanks & Regards, 
Seeta Kunwar 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "JUHI GOEL" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Sunday, 27 December, 2020 21:25:24 
Subject: Re: Complaint of harrasment // 6237528508 // 

Hi Team, 

With reference to the order number: 6237528508 
AWB: 46376174353 

Customer is reporting that she was sexually harassed by the delivery guy for this order. Customer is reporting that the delivery guy removed his pants in front of her house and she is going to report the same to Police. Customer has shared the following contact number for the delivery partner: 0598421127. 

Customer details are as follows: 
Name: Mahvish Fatima 
Contact Number: +966583120028 

Kindly assist in arranging a callback for the customer and looping in the concerned to forward this complaint for Aramex. 

Thank you for your help! 

Regards, 
Apoorv 

From: "JUHI GOEL" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, December 25, 2020 10:14:28 AM 
Subject: Complaint of harrasment // 6237528508 // 

Ticket Number : 1652629 

Hi Team, 

The customer is complaining that she has been sexually harassed by the delivery boy. 

For contact number of the delivery boy, PFA. 

Kindly check. 

Regards, 
Juhi Goel