Subject: New Reply Received - Re: Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 27 Dec 2020 15:51:49 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Dear Team,</div>
<div><br></div>
<div>Have still no received the refund.  Please can you check and revert.</div>
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<div>Regards,</div>
<div>Biji<br><br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 19 Dec 2020, at 9:44 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Biji,</div>
<div dir="ltr">
<div dir="ltr"></div>
<div><br style='color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px'></div>
<div>Thank you for your patience.</div>
<div><br style='color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px'></div>
<div dir="ltr">We would like to inform you that we have process the refund of AED 69.00 under the transaction id 169999990033286399 on <span id="OBJ_PREFIX_DWT299_com_zimbra_date" style="color: rgb(0, 90, 149); cursor: pointer" dir="ltr">7th Dec, 2020</span>
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<div><br style='color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px'></div>
<div dir="ltr">The amount you paid online will be refunded back to your original payment method within 2 - 15 working days. </div>
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<div dir="ltr">If you do not receive the money within these 15 days please contact your bank with the same transaction id.</div>
<div><br style='color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px'></div>
<div>Feel free to reach out to us if you need any further assistance.</div>
<div><br style='color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px'></div>
<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1891760