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Subject: Re: Late Refund // 6246757195
From: JUHI GOEL <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 27 Dec 2020 06:17:17 -0700 (MST)

Hi Team, 

Kindly Update 

Problem Statement: Late refund 

Order Date: Nov 24, 2020 
Order ID: 6246757195 
RMA: 1000238211 
Tracking ID: RP1128201000246 

Assistance Required: Need urgent Refund 

Issue Description: As per the tracking we can see that the item has been returned to our warehouse on Dec 14, 2020. However, the refund still not processed as the RMA is showing as cancelled in hybris. 

Please check and process the refund. 

Thank you for your help 

Regards, 
CS Team Juhi