Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 27 Dec 2020 12:46:36 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Thanks for the response.</div>
<div dir="auto">Being a reputed dealer we expect you to check and assure before displaying on the site. </div>
<div dir="auto">Do you expect your customers after placing their order to start praying that the stock is of good quality. All these procedure should have been done prior to the item being displayed on site.</div>
<div dir="auto">Hope your team understand and raise your  delivery standards.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards</div>
<div dir="auto">Asif</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 27 Dec 2020 at 11:09 AM, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Asif,<br><br>
</div>
<div dir="ltr">
<div>Thanks for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr">This order is not cancelled, during quality check we found out that 3 items were not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them. You are still going to receive the remaining items. </div>
<div dir="ltr">We will not be happy either if you receive bad items in your order, this is the reason why these 3 items were cancelled and you received a notification regarding the same items.</div>
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<div>Our delivery partner will call you before delivering these items.</div>
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<div>Hope this helps and have a great evening! Stay Safe!</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1922604