Subject: New Reply Received - Article Feedback - What is your policy on returns?
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 25 Dec 2020 15:25:46 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Article Feedback - What is your policy on returns?  Ticket comment <div dir="auto">Hi<div><br></div>
<div>first of all it did not mention in the website that this item is not returnable and i was unaware. </div>
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<div>secondly i do not need the item because the depth of the cot is not what i wished for. also you did not mntion the depth of the cot in the overview of the product.</div>
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<div>Moreover the item is in its original packing and has nt been used .</div>
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<div>thanks</div>
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<div>ahmadi<br><br>Sent from my Huawei phone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>Date: Fri, Dec 25, 2020, 4:52 PM<br>To: [email-masked]<br>Subject: Re: [#1917286] - Article Feedback - What is your policy on returns?<br>
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<blockquote><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Mahrokhal,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We would like to inform you that the item 160664560 - - Juniors Carry Cot comes under non-returnable item.</div>
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<div dir="ltr">However if you have any issue regrading to the item, Kindly write us back so that we can further assist you.</div>
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<div dir="ltr">​We look forward to hear from you.</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">1917286:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1917286