Subject: New Reply Received - Re: Request to unblock Shukran card
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 25 Dec 2020 13:22:22 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Request to unblock Shukran card  Ticket comment <div dir="ltr">
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Hi,<br>
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Im STILL unable to link my homecentre account to my Shukran account because i receive an error saying this mobile number is already linked to another account. </div>
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The Shukran team informed me it was linked to a store account in 2014 but i have no idea what this is.</div>
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Do coordinate among yourselves and fix this.</div>
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Please call me to resolve this issue or have this escalated.</div>
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I woupd like to know why i am still receiving this error and why each time i link my mobile nunber to my home centre app it gets unlinked from Shukran app. And vice versa. There must be a better way to fix this.  </div>
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Kim</div>
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050-4389537 <br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Friday, 25 December 2020, 13:45<br>
<strong>To:</strong> [email-masked]<br>
<strong>Cc:</strong> [email-masked]; [email-masked]<br>
<strong>Subject:</strong> Re: [#1902554] - Re: Request to unblock Shukran card<br>

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<div dir="ltr">Hi Kim,<br>
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Thank you for your response,</div>
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<div dir="ltr">As we have checked again that no shukran card is linked to your id [email-masked]  and 0504389537.</div>
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<div dir="ltr">Also, If you have linked your card with centrepoint it can give you the benefit in shopping with homecenter also with out linking it to homecentre.</div>
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<div dir="ltr">​Kindly try once again because no card is linked to any of your ids.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1902554