Subject: New Reply Received - Re: Request to unblock Shukran card
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 25 Dec 2020 05:45:12 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Re: Request to unblock Shukran card  Ticket comment <div dir="ltr">
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Hi Home Centre and Shukran Support team,</div>
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Please see below thread.</div>
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I would like to link my existing Shukran card to my home centre account but keep getting an error saying it is already linked to another account.and each time i add my number to this home centre account on my app (where i made a purchase 2 weeks ago) it gets
 unlinked from my shukran account. </div>
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Please check and fix this at your end.</div>
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I do not know how Shukran support and all the other retail outlet support centers work, but please coordinate among yourselves of you would like to retain your customer base.</div>
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<div style="font-family: Helvetica, Arial, sans-serif; font-size: 13.2pt; color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="ltr">
Kim</div>
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0504389537</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, December 25, 2020 8:57:37 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1902554] - Re: Request to unblock Shukran card
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<div dir="ltr">Hi Kim,<br>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">We would like to inform you that there is no shukran card linked to your centrepoint account.</div>
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<div dir="ltr">As per your request it is already being delinked from our side.</div>
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<div dir="ltr">Kindly try once again or contact homecentre customer support team so that they can further assist you.</div>
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We thank you for your understanding and cooperation. Feel free to reach us out for further assistance.<br>
<br>
Your friends,<br>
The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1902554