Subject: New Reply Received - Exchange Item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 24 Dec 2020 23:14:29 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Exchange Item  Ticket comment <div id="ymail_android_signature"><br></div> <div id="yMail_cursorElementTracker_1608851617739" style="overflow-wrap: break-word; font-family: sans-serif">Return item already collected 4 days ago with your courier partner.. Everyday im checking on my credit account but still not yet updated in your system my refund. Thank You.</div>
<div id="yMail_cursorElementTracker_1608851615467"><br></div> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 24 Dec 2020 at 1:45 AM, Liza Sanchez</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8736703688"><div>
<div id="yiv8736703688ymail_android_signature">Return item already collected 2 days aho with your courier partner.. Everyday im checking on my credit account but still not yet updated in your system my refund. Thank You.</div> <br> <div class="yiv8736703688yqt6059173427" id="yiv8736703688yqt65608"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div>On Mon, 21 Dec 2020 at 7:47 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div> </div> <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv8736703688"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Liza,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We are truly sorry for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that you have created your return request on 20/12/20. Our courier partner will contact you within 3-5 business days for the collection of the items. </div>
<div dir="ltr">When items will be delivered to the warehouse your refund will be processed for SAR 58.56 in your my credit account.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team.</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1893673