Subject: New Reply Received - Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Dec 2020 17:02:21 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Refund  Ticket comment <div>
<div style="font-size:1rem;color:rgb(117,117,117);word-spacing:1px" dir="auto">Dear </div>
<div style="font-size:1rem;color:rgb(117,117,117);word-spacing:1px" dir="auto"><br></div>
<div style="font-size:1rem;color:rgb(117,117,117);word-spacing:1px" dir="auto">With reference to your email I had checked with Doha bank regarding my refunds with these transaction IDs provided from your side. They told there is no such refund request from Centrepoint side till now and these transaction IDs are invalid. Also the Doha bank have directly mailed Centrepoint regarding this issue, but there is no response from your side till date</div>
<div style="font-size:1rem;color:rgb(117,117,117);word-spacing:1px" dir="auto"><br></div>
<div style="font-size:1rem;color:rgb(117,117,117);word-spacing:1px" dir="auto">Please do the needful as soon as possible as I am begging for my own money for more than a month and it is so disappointing customer service.</div>
<div style="font-size:1rem;color:rgb(117,117,117);word-spacing:1px" dir="auto"><br></div>
<div style="font-size:1rem;color:rgb(117,117,117);word-spacing:1px" dir="auto">Thanks &amp; Regards<br>
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<div style="color:rgb(117,117,117);word-spacing:1px" dir="auto">
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<div><b style="font-size:1rem">Minhas Moideen</b></div>
<div dir="auto"><b style="font-size:1rem">Mob: 77298666</b></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 12 Dec 2020 at 2:41 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Minhas,<br><br>
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<div dir="ltr">​Thank you for your response.</div>
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<div dir="ltr">We would like to inform you that for order number 4515414754 we have refunded QAR495.00 on 19th November, 2020. The transaction id for refund is 169999990032347746.</div>
<div dir="ltr"><br></div>
<div dir="ltr">And for order number 4515646813 we have refunded QAR63.20 on 25th November,2020. The transaction id for refund is 169999990032844419.</div>
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<div dir="ltr">This amount takes 2-15 days to reflect in your bank. Its already been more than 15 days, we request you to please contact your bank and check with these transaction ids.</div>
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<div dir="ltr">If you still believe you have not received the refund please send us the bank statement of yours so that we can further assist you.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">Thanks &amp; Regards<div><br></div>
<div><b>Minhas Moideen</b></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1825687