Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 22 Dec 2020 12:18:35 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear Splash Team,</div>
<div><br></div>
<div>It's has been five days that I raised a ticket for refund but still nobody came to pick up defective product.</div>
<div>Your customer service is not really good and I'm very disappointed with it.</div>
<div>Please send a courier to pick up that jacket.</div>
<div>Thanks</div>
<div><br></div>
<div>Malik Amir<br><br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, 18 December 2020, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Malik,<br><br>
</div></div>
<div dir="ltr">Thank you for your response.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We would like to inform you that you only have to return the defective Gilet Jacket with Pockets and Zip Closure and your refund will be processed as soon as the jacket will reach our warehouse and the quality check will be done.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
</div>
</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1885147