Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 21 Dec 2020 11:17:29 +0000

Hi Juhi Goel,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Dear Sir,<div><br></div>
<div>FYI,</div>
<div><br></div>
<div>Please my account statement as per your request. still i did not receive a refund amount. please check and give feedback<br><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><table border="1" cellspacing="0" cellpadding="0" align="left" style="border-collapse:collapse;border:none;margin-left:6.75pt;margin-right:6.75pt"><tbody>
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<div style="margin-bottom:0.0001pt"><font color="#1f3864"><span style="font-size:18.6667px"><b>Jawed Iqbal</b></span></font></div>
<div style="margin-bottom:0.0001pt"><font color="#1f3864"><b><font><i>MEP Draftsman</i></font><font> </font></b></font></div>
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<span lang="EN-GB" style="font-size:8pt"> </span><img src="https://docs.google.com/a/saudi-icon.com/uc?id=0BwPCNFYJ9LxMY2M5anRHZzJLSHc&amp;export=download" width="200" height="95" style="font-size:12.8px">
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<td width="253" style="width:189.75pt;border:none;padding:0in 5.4pt;height:9.7pt"><div style="margin-bottom:0.0001pt;text-align:justify"><b><span style="font-size:2pt;color:rgb(0,112,192)"> </span></b></div></td>
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<span style="font-size:10pt;color:rgb(46,116,181)">T    +966 (11) 4613900 ext. 000</span><span style="font-size:10pt"></span>
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<td width="253" style="width:189.75pt;border:none;padding:0in 5.4pt;height:7.95pt"><div style="margin:0in 0in 0.0001pt 3.4pt">
<span style="font-size:10pt;color:rgb(46,116,181)">Al Sulaimaniah, Dabab Street</span><span style="font-size:10pt"></span>
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<span style="font-size:10pt;color:rgb(46,116,181)">M   +966 553945818</span><span style="font-size:10pt"></span>
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<span style="font-size:10pt;color:rgb(46,116,181)">Riyadh, Saudi Arabia</span><span style="font-size:10pt"></span>
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<span style="font-size:10pt;color:rgb(46,116,181)">E     <a href="mailto:[email-masked]" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer">[email-masked]</a></span><span style="font-size:10pt"></span>
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<span style="font-size:10pt;color:rgb(46,116,181)">P.O. Box 8308, Riyadh 12223</span><span style="font-size:10pt"></span>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Dec 21, 2020 at 8:56 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Jawed,<br><br>
</div>
<div dir="ltr">Thank you for contacting us.</div>
<div dir="ltr">
<div><br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div>We would like to inform you that we have process the refund on <span id="gmail-m_-2445232307308943793OBJ_PREFIX_DWT299_com_zimbra_date" style="color:rgb(0,90,149)" dir="ltr">5 Dec, 2020</span>
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<div><br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div dir="ltr">The transaction id for the refund is 169999990044800071. Kindly contact your bank once and if you still feel you have not received the amount please share your bank transactions from 5 Dec 2020 to 20 Dec, 2020 so that we can further assist you.</div>
<div><br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div>Feel free to reach out to us if you need any further assistance.</div>
<div><br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043177242510'>Account statment.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1899352