Subject: Ticket Assigned - Returns
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Mon, 21 Dec 2020 06:15:53 +0000

Hi Juhi Goel,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I had ordered few shoes for my family, It included three pairs for size 36, out of which only one could fit for my kid. The other too were not fitting so I raised a return and wanted to check if the higher size are available. but when i requested the return the items were returned and the amount is getting refunded. was there a possiblity to change the size from 36 to 37 for both the shoes. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1900328