Subject: Ticket Assigned - Conversation with Sailing Car
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 09:43:37 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sailing Car Sailing Car                    Hi           01:30 PM, 07th Feb                     Sailing Car                    Here  now           01:30 PM, 07th Feb                   Yazid                   Hi, Thank you for contacting us. My name is Yazid How may I help you?           01:31 PM, 07th Feb                     Sailing Car                    Regarding order 9616083656           01:31 PM, 07th Feb                     Sailing Car                    I have been waiting over 2 months for someone to come and pick my returns           01:32 PM, 07th Feb                     Sailing Car                    And before you say the courier service has tried to contact me. That is not true.           01:32 PM, 07th Feb                     Sailing Car                    I recieved a call in December.but I was at work           01:32 PM, 07th Feb             
         Sailing Car                    Then i contacted splash to say I have had a change of address           01:33 PM, 07th Feb                     Sailing Car                    And only last week they came to pick my items up.. but from my old address           01:33 PM, 07th Feb                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           01:36 PM, 07th Feb                   Yazid                   We have checked I can see the issue has been escalated and we request to allow us sometime to get this fixed and we appreciate your patience.           01:38 PM, 07th Feb                     Sailing Car                    Okay. How long do you think this will take?           01:39 PM, 07th Feb                     Sailing Car                    As I am leaving the country soon           01:39 PM, 07th Feb                     Sailing Car                    ?           01:42 PM, 07th Feb                   Yazid           
         within 1-3 working days           01:42 PM, 07th Feb                     Sailing Car                    Ok           01:42 PM, 07th Feb                     Sailing Car                    Thank you           01:43 PM, 07th Feb                     Sailing Car                    Have a good day           01:43 PM, 07th Feb                   Yazid                   in case did not please contact us again we will do the needful           01:43 PM, 07th Feb                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:43 PM, 07th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2066916