Subject: Ticket Assigned - Conversation with Ticking Popsicle
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 06 Feb 2021 15:43:52 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ticking  Popsicle Ticking  Popsicle                    Hello           07:28 PM, 06th Feb                   Bot                   أهلا مرة أخرى!           07:28 PM, 06th Feb                   Yazid                   Hi, Thank you for contacting us. My name is Yazid How may I help you?           07:29 PM, 06th Feb                     Ticking  Popsicle                    Hi .. today I received my order but some stuff is not up yo my size, please guide how can I exchange???           07:29 PM, 06th Feb                     Ticking  Popsicle                    7433358584 is my order number           07:30 PM, 06th Feb                     Ticking  Popsicle                    ???           07:31 PM, 06th Feb                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           07:33 PM, 06th Feb                     Ticking  Popsicle                    Sure           07:34 PM, 06th Feb                   Yazid                   We would like to inform you that  have now  a technical issued we will not be able to check your information we will get back to you in you email ID within 30mins           07:38 PM, 06th Feb                     Ticking  Popsicle                    Ok           07:38 PM, 06th Feb                     Ticking  Popsicle                    But let ne know the exchange method           07:39 PM, 06th Feb                   Yazid                   your order has been placed in max store           07:40 PM, 06th Feb                     Ticking  Popsicle                    I want to exchange some items .. let me know how to do tht .. my order was from Splash           07:41 PM, 06th Feb                   Yazid                   You can  not exchange but retrieve products within 14 days through one of the following options:  1- You can book an appointment to receive the returned product online by logging in to your account and going to the order history, then click on "order number" from this page (https://www.centrepointstores.com/), and choose the products you want to return. 2- You can visit the nearest branch of (Centrepoint) and return the product to the branch. 3- You can provide us with the full product name and order number in order to create a return request from us.           07:42 PM, 06th Feb                   Yazid                   Is there anything else I can help with ??           07:42 PM, 06th Feb                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:43 PM, 06th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2064375