Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 02 Feb 2021 13:31:23 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           05:10 PM, 02nd Feb                   Bot                   Hi again!           05:10 PM, 02nd Feb                     User                    I want to return some items           05:10 PM, 02nd Feb                     User                    from different orders           05:11 PM, 02nd Feb                     User                    ??           05:13 PM, 02nd Feb                   Yazid                   Hi, Thank you for contacting us. My name is Yazid How may I help you?           05:15 PM, 02nd Feb                   Yazid                   Could you please share your order number so that I can assist you further?           05:15 PM, 02nd Feb                     User                    okay           05:16 PM, 02nd Feb                     User                    6265581659           05:16 PM, 02nd Feb      
              Yazid                   You can retrieve products within 14 days through one of the following options:  1- You can book an appointment to receive the returned product online by logging in to your account and going to the order history, then click on "order number" from this page (https://www.centrepointstores.com/), and choose the products you want to return. 2- You can visit the nearest branch of (Centrepoint) and return the product to the branch. 3- You can provide us with the full product name and order number in order to create a return request from us.           05:17 PM, 02nd Feb                   Yazid                   Is there anything else I can help with ??           05:17 PM, 02nd Feb                     User                    I will provide you           05:18 PM, 02nd Feb                   Yazid                   Please share with us the name of the items           05:20 PM, 02nd Feb                     User                    juniors solid shirts        
    05:22 PM, 02nd Feb                     User                    textured jacket           05:22 PM, 02nd Feb                     User                    If I make these steps from application I will get my refund ?           05:23 PM, 02nd Feb                     User                    or must do it with you ?           05:23 PM, 02nd Feb                   Yazid                   You are able in both ways           05:26 PM, 02nd Feb                     User                    I want return items from more than order           05:27 PM, 02nd Feb                     User                    should separate it in packing           05:27 PM, 02nd Feb                   Yazid                   Yes should separate it from different order since every order has different courier agent           05:29 PM, 02nd Feb                   Yazid                   Is there anything else I can help with ??           05:29 PM, 02nd Feb                     User                    no thank you         
   05:30 PM, 02nd Feb                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:31 PM, 02nd Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2048774