Subject: Ticket Assigned - Conversation with yes hello my name is carolyn
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 10:41:28 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yes hello my name is carolyn yes hello my name is carolyn                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  yes hello my name is carolyn Bot:  Hi Yes Hello My Name Is Carolyn ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4530700883 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your numbe
 r Customer:  +97470915279            02:27 PM, 24th Jan                     yes hello my name is carolyn                             02:29 PM, 24th Jan                     yes hello my name is carolyn                    Just want to ask about this?           02:29 PM, 24th Jan                   Yazid                   Hi, Thank you for contacting us. My name is Yazid How may I help you?           02:30 PM, 24th Jan                     yes hello my name is carolyn                    Because in ur apps it shows that if u buy 2 u can get 1 free?but it seems like their is no buy 2 get 1 free?cause still the amount is the last one is included?           02:30 PM, 24th Jan                   Yazid                   To avail the buy 1 get 1 promotion you need to buy one product and choose any other product, of equal or lesser value, and add it to your cart along with that item.    If both items have same value than you will only be paying for the value of one item. If both items has differe
 nt value than the higher value will the order value.           02:33 PM, 24th Jan                   Yazid                   Is there anything else I can help with ??           02:34 PM, 24th Jan                     yes hello my name is carolyn                    Sir buy 2 get 1 not buy 1 get 1           02:35 PM, 24th Jan                     yes hello my name is carolyn                    But atleast they inform customer to choose only the lower price for the free           02:36 PM, 24th Jan                   Yazid                   Buy 2 Get 1: With this offer, you can buy 3 items for the price of 2 products. Add 3 products from the offer to the cart and the lower price will not be calculated           02:36 PM, 24th Jan                   Yazid                   Is there anything else I can help with ??           02:36 PM, 24th Jan                     yes hello my name is carolyn                    Because in each photo shows that if u buy 2 u can get 1 free so i thought if i buy 
 same item amount i can get the the same price free           02:37 PM, 24th Jan                   Yazid                   We sincerely apologize but the offer working like this Buy 2 Get 1: With this offer, you can buy 3 items for the price of 2 products. Add 3 products from the offer to the cart and the lower price will not be calculated           02:39 PM, 24th Jan                   Yazid                   Is there anything else I can help with ??           02:39 PM, 24th Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:41 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2015459