Subject: Ticket Assigned - Conversation with haiam
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 10:37:27 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with haiam haiam                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  haiam Bot:  Hi Haiam ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  46049965135 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9630197899 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot
 :  Please enter your number Customer:  0566308230            02:30 PM, 22nd Jan                     haiam                    I want to cancel my order           02:31 PM, 22nd Jan                   Yazid                   Hi Haiam, Thank you for contacting us. My name is Yazid How may I help you?           02:35 PM, 22nd Jan                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           02:36 PM, 22nd Jan                   Yazid                   Your order has been shipped and is on its way to you and cannot be canceled by us after that. Here's what you need to do to cancel: When the shipping partner contacts you to deliver the order, you can inform him that you no longer want it.           02:37 PM, 22nd Jan                   Yazid                   Is there anything else I can help with ??           02:37 PM, 22nd Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping wi
 th us.  Have a wonderful day.           02:37 PM, 22nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2009677