Subject: Ticket Assigned - Conversation with saadiya
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 09:55:24 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with saadiya saadiya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  saadiya Bot:  Hi Saadiya ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us t
 o receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097450521586            01:47 PM, 21st Jan                   Yazid                   Hi Saadiya, Thank you for contacting us. My name is Yazid How may I help you?           01:50 PM, 21st Jan                   Yazid                   Are you still with us ?           01:53 PM, 21st Jan                   Yazid                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:55 PM, 21st Jan                                          View conversation in Freshchat https://landmark
 groupservice.freshdesk.com/helpdesk/tickets/2006771