Subject: Ticket Assigned - Conversation with mohd khizra
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 09:51:32 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohd khizra mohd khizra                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohd khizra Bot:  Hi Mohd Khizra ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9629748234 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554042520            01:41 PM, 21st Jan                   Yazid
                    Hi Mohd, Thank you for contacting us. My name is Yazid How may I help you?           01:43 PM, 21st Jan                     mohd khizra                    I ordered one item but i didn't receive it yet           01:44 PM, 21st Jan                     mohd khizra                    I tracked it so it's showing ur order delivered           01:44 PM, 21st Jan                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           01:45 PM, 21st Jan                     mohd khizra                    Okay           01:45 PM, 21st Jan                   Yazid                   We would like to inform your that with reference to this order 9629748234 the time frame for deliver is 2-3 working days in case did not pleas contact us again we will do the needful           01:46 PM, 21st Jan                   Yazid                   Is there anything else I can help with ??           01:46 PM, 21st Jan                     m
 ohd khizra                    But it's showing ur order delivered today at 9:00am           01:47 PM, 21st Jan                     mohd khizra                    Why???           01:48 PM, 21st Jan                   Yazid                   As per our information the order still not deliver you can tracking the order on this FP012021001153           01:49 PM, 21st Jan                   Yazid                   Is there anything else I can help with ??           01:49 PM, 21st Jan                     mohd khizra                    No, thanks           01:50 PM, 21st Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:51 PM, 21st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2006752