Subject: Ticket Assigned - Conversation with mahmoud
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 13:52:51 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mahmoud mahmoud                    Bot:  Hi again! Bot:  Please enter your name Customer:  mahmoud Bot:  Hi Mahmoud ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:45 PM, 19th Jan                   Yazid                   Hi Mahmoud, Thank you for contacting us. My name is Yazid How may I help you?           05:45 PM, 19th Jan                     mahmoud                    I contacted the customer service and they told my that my credit will be around 11 kd           05:46 PM, 19th Jan                     mahmoud                    And asked me to make a screen shot uf it is less than this amounta           05:47 PM, 19th Jan                     mahmoud                    And told me to send screen shots on the email           05:48 PM, 19th Jan                     mahmoud                    Which email can I send it           05:48 PM, 19th Jan                     mahmoud                    Hey...?           05:49 PM, 19th Jan                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           05:50 PM, 19th Jan                     mahmoud                    Ok           05:51 PM, 19th Jan                   Yazid                   You send it on [email-masked]           05:51 PM, 19th Jan                   Yazid                   Is there anything else I can help with ??           05:51 PM, 19th Jan                     mahmoud                    No           05:51 PM, 19th Jan                     mahmoud                    Thnks           05:51 PM, 19th Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:52 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2001401