Subject: Ticket Assigned - Conversation with ayesha waseem
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 12:42:00 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ayesha waseem ayesha waseem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ayesha waseem Bot:  Hi Ayesha Waseem ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9626342005 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0529356114            04:34 PM, 19th Ja
 n                     ayesha waseem                    9626342005 return amount           04:34 PM, 19th Jan                   Yazid                   Hi Ayesha , Thank you for contacting us. My name is Yazid How may I help you?           04:35 PM, 19th Jan                     ayesha waseem                    I return a part of my order           04:35 PM, 19th Jan                     ayesha waseem                    Amount nit refunder yet           04:35 PM, 19th Jan                     ayesha waseem                    Almost a week now           04:35 PM, 19th Jan                     ayesha waseem                    9626342005 order no.           04:36 PM, 19th Jan                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           04:36 PM, 19th Jan                     ayesha waseem                    Ok           04:36 PM, 19th Jan                   Yazid                   We would like to inform you that it will take 2
 -5 business days to reach the item to warehouse after collecting from you and 1-2 days to conduct a quality check and to initiate refund.           04:38 PM, 19th Jan                   Yazid                   Is there anything else I can help with ??           04:38 PM, 19th Jan                     ayesha waseem                    Oh ok           04:40 PM, 19th Jan                     ayesha waseem                    Thanks           04:40 PM, 19th Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:41 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2001073