Subject: Ticket Assigned - Conversation with bujair
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 14:33:20 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bujair bujair                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bujair Bot:  Hi Bujair ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555021173            06:27 PM, 18th Jan                     bujair                    Ok           06:27 PM, 18th Jan                   Yazid                   Hi Bujair, Thank you for contacting us. My name is Yazid How may I help you?           06:29 PM, 18th Jan                     bujair                    I have requested return for two items ..but i need to return only a item hw can i cancel the other one           06:29 PM, 18th Jan                   Yazid                   Please note you can cancel the return for both then you can create a new one           06:31 PM, 18th Jan                   Yazid                   Is there anything else I can help with ??           06:31 PM, 18th Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:33 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1998310