Subject: Ticket Assigned - Conversation with haai
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 11:53:06 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with haai haai                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  haai Bot:  Hi Haai ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9629021755 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505176417            03:46 PM, 18th Jan                     haai           
                   03:46 PM, 18th Jan                     haai                    Courier track remarks show order rejected by customer           03:46 PM, 18th Jan                     haai                    Very bad delivery  service  for yours           03:47 PM, 18th Jan                   Yazid                   Hi, Thank you for contacting us. My name is Yazid How may I help you?           03:48 PM, 18th Jan                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           03:49 PM, 18th Jan                   Yazid                   We would like to inform you that after verifying the matter, it became clear to us that the shipping team tried to reach you to deliver the order, but get rejected by you on mobile number 971559023951           03:50 PM, 18th Jan                   Yazid                   Are you still with us ?           03:51 PM, 18th Jan                   Yazid                   As we have not received a 
 response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:52 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1997684