Subject: Ticket Assigned - Conversation with umme
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 09:31:04 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with umme umme                    Customer:  When I can receive my order Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Umme ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9628943480 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:22 PM, 17th Jan                     umme                    When i can receive the order    
        01:22 PM, 17th Jan                     umme                    Yes           01:23 PM, 17th Jan                     umme                    Tell me           01:23 PM, 17th Jan                     umme                    When I can receive           01:23 PM, 17th Jan                     umme                    Its been 2 days already           01:23 PM, 17th Jan                     umme                    Why it is so late           01:24 PM, 17th Jan                     umme                    It should b deliver today not yet           01:24 PM, 17th Jan                   Yazid                   Hi Umme, Thank you for contacting us. My name is Yazid How may I help you?           01:25 PM, 17th Jan                     umme                    When i can receive the order           01:26 PM, 17th Jan                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           01:27 PM, 17th Jan                   Yazid         
           We would like to inform you that the time frame for deliver is 2-3 working day in case did not please contact us again we will do the needful           01:28 PM, 17th Jan                   Yazid                   Is there anything else I can help with ??           01:29 PM, 17th Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:30 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1993817