Subject: Ticket Assigned - Conversation with rawdha
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 14:26:16 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rawdha rawdha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rawdha Bot:  Hi Rawdha ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506947000            06:12 PM, 16th Jan                     rawdha                    Okay           06:13 PM, 16th Jan                   Yazid                   Hi Rawdha, Thank you for contacting us. My name is Yazid How may I help you?           06:14 PM, 16th Jan                     rawdha                    I have two items i would like to exchange to another size           06:14 PM, 16th Jan                     rawdha                    Can u check where available           06:15 PM, 16th Jan                     rawdha                    https://www.centrepointstores.com/ae/en/Women/Clothing/Skirts/SPLASH-Pleated-Maxi-A-line-Skirt-with-Elasticated-Waistband/p/6034355           06:16 PM, 16th Jan                   Yazid                   Could you please share your order number so that I can assist you further?           06:16 PM, 16th Jan                     rawdha                    order 9628953890           06:17 PM, 16th Jan                     rawdha                    Lookin for size 14 i oasis or mirif cc           06:17 PM, 16th Jan                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           06:19 PM, 16th Jan                     rawdha                    Ok           06:19 PM, 16th Jan                   Yazid                   At this time, we are unable to check inventory at individual store locations.           06:23 PM, 16th Jan                     rawdha                    Happy hallowen bye           06:23 PM, 16th Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:26 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1992019