Subject: Ticket Assigned - Conversation with hello
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 11:07:16 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may ta
 ke an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505885712            02:52 PM, 16th Jan                   Yazid                   Hi, Thank you for contacting us. My name is Yazid How may I help you?           02:52 PM, 16th Jan                     hello                    return amount is not reflecting in my card           02:54 PM, 16th Jan                     hello                    can you check           02:54 PM, 16th Jan                
      hello                    Order #9625618813           02:55 PM, 16th Jan                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           02:55 PM, 16th Jan                   Yazid                   We would like to inform you that we have processed the refund of amount (AED50.00) on (1/9/21 ) and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           02:56 PM, 16th Jan                   Yazid                   Is there anything else I can help with ??           02:56 PM, 16th Jan                     hello                    Order #9625329964           02:57 PM, 16th Jan                     hello                    check this return also           02:57 PM, 16th Jan                     hello                    Order #9623507892           02:58 PM, 16th Jan                     hello                    ckeck these two return as well           02:58 PM, 16th
  Jan                     hello                    are u there ?           02:59 PM, 16th Jan                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           03:02 PM, 16th Jan                   Yazid                   We would like to inform you that we have processed the refund of amount (AED63.90) on (4/1/21 ) and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           03:04 PM, 16th Jan                   Yazid                   for this order 9625329964           03:04 PM, 16th Jan                   Yazid                   We would like to inform you that we have processed the refund of amount (AED26.10) on (6/1/21 ) and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.           03:06 PM, 16th Jan                   Yazid                   for this order 9623507892           03:06 PM, 16th Jan     
               Yazid                   Is there anything else I can help with ??           03:06 PM, 16th Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:07 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1991311