Subject: Ticket Assigned - Conversation with atif feroz hamdani
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jan 2021 16:32:33 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with atif feroz hamdani atif feroz hamdani                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  atif feroz hamdani Bot:  Hi Atif Feroz Hamdani ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your
  payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509272613            08:26 PM, 15th Jan                   Yazid                   Hi Atif, Thank you for contacting us. My name is Yazid How may I help you?           08:27 PM, 15th Jan                     atif feroz hamdani                    Hi. I ordered 3 t.shirts and I returned one           08:27 PM, 15th Jan                     atif feroz 
 hamdani                    So I want to know what's the status           08:28 PM, 15th Jan                   Yazid                   Could you please share your order number so that I can assist you further?           08:28 PM, 15th Jan                     atif feroz hamdani                    One minute           08:29 PM, 15th Jan                     atif feroz hamdani                    Return for Printed T-shirt with Round Nec...   of order 9626992779 is confirmed. Our courier partner will get in touch with you & pick up your return in 7-10 days.           08:29 PM, 15th Jan                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           08:31 PM, 15th Jan                   Yazid                   We would like to inform you that it will take 2-5 business days to reach the item to warehouse after collecting from you and 1-2 days to conduct a quality check and to initiate refund.           08:31 PM, 15th Jan         
           Yazid                   Is there anything else I can help with ??           08:32 PM, 15th Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:32 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1989679