Subject: Ticket Assigned - Conversation with vinay kumar tiwari
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 15 Jan 2021 11:12:06 +0000

Hi Yazid Abdullah,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vinay kumar tiwari vinay kumar tiwari                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vinay kumar tiwari Bot:  Hi Vinay Kumar Tiwari ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971509729046            03:06 PM, 15th Jan                     vinay kumar tiwari                    dear sir my order cancel but payment not received my account my order number 9626770988 please help           03:07 PM, 15th Jan                   Yazid                   Hi Vinay, Thank you for contacting us. My name is Yazid How may I help you?           03:07 PM, 15th Jan                     vinay kumar tiwari                    dear sir my order cancel but payment not received my account my order number 9626770988 please help           03:08 PM, 15th Jan                     vinay kumar tiwari                    Yes           03:08 PM, 15th Jan                   Yazid                   May I request you to please stay on-hold while I retrieve the information.           03:08 PM, 15th Jan                   Yazid                   We would like to inform you that it will take 2-5 business days to reach the item to warehouse after collecting from you and 1-2 days to conduct a quality check and to initiate refund.           03:09 PM, 15th Jan                   Yazid                   Is there anything else I can help with ??           03:09 PM, 15th Jan                     vinay kumar tiwari                    Thanks for  help           03:10 PM, 15th Jan                   Yazid                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           03:11 PM, 15th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1988950