Subject: New Reply Received - Voucher not working
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 13 Apr 2021 20:13:57 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Voucher not working  Ticket comment <div class="ydpad4262e6yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
<div></div>
        <div dir="ltr">Hi Team,</div>
<div dir="ltr">Happy to see your email.</div>
<div dir="ltr">I try to use below voucher to purchase with splash online but this below code is not working.</div>
<div dir="ltr">Attached screenshot of message and voucher apply screen.</div>
<div dir="ltr"><br></div>
<div dir="ltr">It is disappointing after adding items in cart and this issue happen again.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Regards,</div>
<div dir="ltr">Mohammed Shaheen</div>
<div><br></div>
        
        </div>
<div id="ydp68957174yahoo_quoted_8843550466" class="ydp68957174yahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    </div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, 4 April, 2021, 01:20:29 pm GMT+3, Splash &lt;[email-masked]&gt; wrote:
                
                </div>
<div><br></div>
                <div><br></div>
                <div><div id="ydp68957174yiv5745682798"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Mohammed,<br><br>Thank you for getting in touch with us.<br> <br>For the inconvenience caused, we’d like to give you a voucher worth 250 AED for you to use it on your next purchase at SPLASH.<br>The voucher code you need to apply at checkout is 216-SH4T-92RR-R94G-G. *Terms and conditions apply<br> <br>Once again, sincere apologies, and thank you for your patience.<br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Your friends, <br>The Support Team<br> <br>* Terms and conditions:<br>1. This voucher code is valid till 28.04.2021.<br>2. The voucher can be spent on a threshold of 500 AED.<br>3. Voucher is only valid on SPLASH<br>4. The voucher code can only be used once, on a single transaction – per head/credit card/registration.<br>
</div>
</div></div>

	

</div></div></div></div>
            
        </blockquote></div>

Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043210791745'>Img1.jpg</a><br />2. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043210791747'>Img2.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2141835