Subject: New Reply Received - Product warranty escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Apr 2021 18:02:15 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Product warranty escalation  Ticket comment <div dir="ltr">Dear Support,<div><br></div>
<div>As i have opened ticket before and done long chat with the customer support agent, they don't know how to claim the warranty, even the reply from support took long time .</div>
<div>As i not found any OMAX agency in Riyadh to get the service, even customer support don't know their existence, its very surprising; how Center Point is offer the products with warranty if there is no local agency is available to give service.</div>
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<div>I am expecting my product repair or replace .</div>
<div><br></div>
<div>Kindly send me the Ticket Number for follow up.</div>
<div><br></div>
<div>my order number is 6469016925</div>
<div>Omax watch MG11c6cI</div>
<div><br></div>
<div>BR,</div>
<div>Umair Mukhtar</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Apr 9, 2021 at 11:32 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi Umair,</div>
<div><br></div>
</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2287889