Subject: New Reply Received - Wrong product has delivered through online booking - Feel Cheated
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Apr 2021 08:33:54 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Wrong product has delivered through online booking - Feel Cheated  Ticket comment <div dir="ltr">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMDA4MjI0MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XmCsZ8LQ06wFki885Qs5r6uaXjlw5xz39RSYg7p9f9s" alt="centrepoint_order (5).jpeg" width="218" height="472"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMDA4MjIyNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Jz08HEMhgPsL-ZTuKmWIZLpU8Zh500NQ5VP0HDm9QGM" alt="centrepoint_order (6).jpeg" width="218" height="472"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMDA4MjIyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._mli-ULPJ1LsYD-ieXB4raAmgAAyAHbeQovxYbIUxHc" alt="centrepoint_order (1).jpeg" width="353" height="472"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMDA4MjIzNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9EH32p6utiyrnxQfMiMkcVR668ounvTXHxTHXZjtC6s" alt="centrepoint_order (2).jpeg" width="353" height="472"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMDA4MjIzMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.D-XuHGqaXijXzf9RkguHSS471BxLnwaXfSJmMjY09Ok" alt="centrepoint_order (3).jpeg" width="353" height="472"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMDA4MjI0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CvoqfsL1MXI0LvBJ7fOqz1Oy5lsM3EhaiCZ2VJdrK-s" alt="centrepoint_order (4).jpeg" width="218" height="472"><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Apr 12, 2021 at 11:30 AM Azim Shaikh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Dear Centre point,<div><br></div>
<div>I dont want refund the correct order as I booked online as per the description, Please provide correct the item and no refund as I already my too much time is consumed and lost other deals also because on this centrepoint offer so also please compensate the lost in time.</div>
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<div dir="ltr" class="gmail_attr">On Sun, Apr 11, 2021 at 3:53 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Azim,<br><br>
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<div dir="ltr"><div><span rel="tempredactor" style="font-size:14px" dir="ltr">Thank you for reaching out us.<br><br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this however, we do not have an exchange option available online at this time. You can return online purchases.<br><br>We have raised return request for the item Juniors Space Shuttle Embroidered Towel - 60x120 cms of the order number 6293572539 and link  has been sent on your registered email id, please fill the details completely so our collection team can contact you to collect the item.<br><br>Once we will receive the item we will process the refund for the same.<br><br>Thank you for your cooperation and shopping with us, and we look forward to serving you later.<br><br>Do not hesitate to contact us with any inquiries.<br><br>Your friends<br>The Support Team<br><br></span></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2382286