Subject: New Reply Received - Re: Your refund is on its way-BANK ACCOUNT DEPOSIT
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Apr 2021 07:54:43 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Re: Your refund is on its way-BANK ACCOUNT DEPOSIT  Ticket comment <div style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif; font-size: 12pt">
<span style="font-size: 12pt">Good Morning,</span>
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Please be informed total refund value is 13.050 KWD. But in reference to the email below, the refund amount processed is only 10.25 KWD. Kindly advise why it is less than what I paid. And when the balance amount will be processed. This balance amount is related
 to the item that was cancelled on your behalf that was no longer available in your warehouse.</div>
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Looking forward for prompt reply.</div>
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Thanks,</div>
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<span style="font-size: 12pt">Leena.</span>
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<span style="font-size: 12pt">00965-60365105</span>
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<div>From: L M &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, April 7, 2021 8:34 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2237269] - Re: Your refund is on its way-BANK ACCOUNT DEPOSIT
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<div style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif; font-size: 12pt">
Good Morning,</div>
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<div style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif; font-size: 12pt">
Please be informed total refund value is 13.050 KWD. But in reference to the email below, the refund amount processed is only 10.25 KWD. Kindly advise why it is less than what I paid. And when the balance amount will be processed.</div>
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Thanks,</div>
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Leena.<br>
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<font color="#000000" style="font-size: 11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, April 7, 2021 12:01 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2237269] - Re: Your refund is on its way-BANK ACCOUNT DEPOSIT</font>
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<div dir="ltr">​Hi Leena,<br>
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Thank you for your prompt response.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you.<br>
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We would like to inform you that we have processed the refund of amount KWD 10.25  on 3/13/21  under the transaction ID 169999990101069541 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div dir="ltr"> We would request you to please contact your bank regarding this concern.<br>
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We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br>
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Your Friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2237269