Subject: New Reply Received - Fwd: Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 12 Apr 2021 07:42:02 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Fwd: Your refund is on its way  Ticket comment <div dir="ltr">My total was 845  on which i have used vouchers of 20% and paid from my bank account 676aed so the refund should be 676 Aed not 520 Aed <div>Please do the maths properly 676 Aed less 20% discount  is 540.8 not 520.8</div>
<div>I have paid from my bank account 676 aed before discount voucher total was 845 Aed i am asking for refund of 676 not 845</div>
<div>2 items refund hasn’t been preceded </div>
<div>Please refund remaining 155.2 aed </div>
<div>Items worth (62 aed pleated dress and 132 aed floral printed maxi total 194 before discount  less 20% discount 155.2 hasn’t  been refunded )</div>
<div>Please refund the total pending amount </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Apr 11, 2021 at 3:35 AM saloni thirani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">My total was 845  on which i have used vouchers of 20% and paid from my bank account 676aed so the refund should be 676 Aed not 520 Aed <div>Please do the maths properly 676 Aed less 20% discount  is 540.8 not 520.8</div>
<div>I have paid from my bank account 676 aed before discount voucher total was 845 Aed i am asking for refund of 676 not 845</div>
<div>2 items refund hasn’t been preceded </div>
<div>Please refund remaining 155.2 aed </div>
<div>Items worth (62 aed pleated dress and 132 aed floral printed maxi total 194 before discount  less 20% discount 155.2 hasn’t  been refunded )</div>
<div>Please refund the total pending amount </div>
<div>
<br><br>On Thursday, April 8, 2021, Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr"><div dir="ltr">Hi Saloni,<br><br>
</div></div>
<div dir="ltr"><div dir="ltr">
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div><br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div>We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for it.</div>
<div><br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div><br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div>
</div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2371572