Subject: New Reply Received - delayed discovery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 07:06:15 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  delayed discovery  Ticket comment <br>dear staff<div id="yMail_cursorElementTracker_1618124628559">i know policy..i checked when i received suze col...unfortunately  didn't  open</div>
<div id="yMail_cursorElementTracker_1618124659943">i don't want refund ir return...i need another piece of the torn one</div>
<div id="yMail_cursorElementTracker_1618124681190">i am sure you have the authority  ti deal with situation with wisdom caring fir customers right and satisfaction especially  i am your customer  for long time </div>
<div id="yMail_cursorElementTracker_1618124735956">waiting  for your kind reply</div>
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<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Apr 11, 2021 at 12:04 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv7672038237"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Doaa,<br><br>Thank you for getting in touch with us.<br><br>We are truly sorry to hear that you are not satisfied with the item you bought from our website. We would like to inform that we always work on providing best quality products to our customer. However, we see that you are not happy with your purchase.<br><br>
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<div dir="ltr">We see that you want to return your item which you ordered from our website in Sep 23, 2020</div>
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<div dir="ltr">As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. You purchased this item on<span dir="ltr" style="white-space:pre"> </span>9/30/20, so we won't be able to initiate a return request here.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team  </div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2380640