Subject: New Reply Received - Promotions or Gift Vouchers
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 10 Apr 2021 02:15:42 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div>
<span style="font-family: sans-serif">Hello</span><div style="font-family: sans-serif"><br></div>
<div style="font-family: sans-serif">I have been trying to place an order online on your beauty products from the brand SKIN REPUBLIC which are currently on a promotion Buy 3 Get 3</div>
<div style="font-family: sans-serif">However when I place the order ( once 6 of these products are selected ) - it seems that the promotion is not automatically applied at the check out page .</div>
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<div style="font-family: sans-serif">Could you please clarify the reason and probably fix the IT issue before the promotion has expired or item is sold out? </div>
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<div style="font-family: sans-serif">Waiting for the quickest respond from your side.</div>
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<div style="font-family: sans-serif">Thank you</div>
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<br>&gt;-------- Оригинално писмо --------<br>&gt;От: [email-masked]<br>&gt;Относно: Re: [#2378440] - Promotions or Gift Vouchers<br>&gt;До: [email-masked]<br>&gt;Изпратено на: 02:34<br><br>

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       Hi Boryana,
       <br>
       <br>Thank you for getting in touch with us.
       <br> 
       <br>We sincerely apologize for the inconvenience caused to you.
       <br>
       <br>We would request you to please share the snapshot of the offer which you recived the notifications and also the snapshots of the error which occurred while applying the , so we can assist you for the same.
       <br>
       <br>We look forward to hearing from you.
       <br> 
       <br>Your friends,
       <br>The Support Team
       <br> 
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  </div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2378440