Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 10 Apr 2021 00:35:50 +0000

Hi Arunjay Raj Chouhan,  
  The following message composed by you on ticket 2378570 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Irene,  Thanks for reaching out to us and giving us the opportunity to serve you.  We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.  This order number 9649032640 is not cancelled, during quality check we found out that  Lee Cooper Sustainable Checked Midi A-line Dress with Cap Sleeves was not in a good condition to be sold and that was the last of their stock hence we took them out of your order and refunded you for them.   ​   We would like to inform you that we have processed the refund of amount AED 125.10 on 4/8/21 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.  We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled  Please let us know if we can be of any further assistance.  Your Friends, The Support Team