Subject: New Reply Received - Re: Order #9610819979
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 08 Apr 2021 08:36:23 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Re: Order #9610819979  Ticket comment <div>Hi,
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<div><b>Complaint ID: 1871600</b></div>
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<div>As I have emailed many times before and I have been emailing daily since last 4 months finally LandMark group found it important to reply to me.</div>
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<div>I don’t know now how many times shall I reply for the same thing to you guys over the phone on Instagram / Facebook. Same questions every time.</div>
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<div>Please check screen shot below. Your courier did not give me any slip or any confirmation just took the item and ran away.</div>
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<div>Since then I’m just chasing this issue. For how many days more shall I contact you guys for my refund.</div>
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<div><b>Kindly Note:</b></div>
<div><b>If by today end of the day I do not receive any concrete reply from your side I will go ahead and file a complaint of fraud in DED against LandMark.</b></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwOTEzMDQ3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WSIoJ4knq2SPrlzSFH-nmlq-kPdpah3Nw5Ni5YWJxUY">
<div dir="ltr">Thanks &amp; Regards,
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<div>Mohammed Deesawala</div>
<div>+ 971 55 4561912</div>
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<div>Sent from my  iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Apr 8, 2021, at 3:59 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Mohammed,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for the delay in processing of your return however, we request you to please share with us the tracking number or the return slip which the courier may have handed over to you at the time of collecting the items from you so that we can
 further investigate this and help you receive your refund asap.</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2368638