Subject: New Reply Received - Re: Your refund is on its way-BANK ACCOUNT DEPOSIT
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Apr 2021 05:04:10 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Re: Your refund is on its way-BANK ACCOUNT DEPOSIT  Ticket comment <div style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif; font-size: 12pt">
Good Morning,</div>
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I will notify one it is credited as until now it has not been deposited yet. As per the email below
<span style="color: rgb(51, 51, 51); font-size: 10.5pt" dir="ltr">The refund amount of KWD 10.25
</span>has been processed only , kindly advise on the balance when that refund will be  processed. Please be informed one item was cancelled on your behalf as it was no longer available.
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Thanks for the cooperation. Looking forward for effective feedback.</div>
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Thanks,</div>
<div style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif; font-size: 12pt">
Leena.</div>
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00965-60365105<br>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, April 5, 2021 10:31 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2237269] - Re: Your refund is on its way-BANK ACCOUNT DEPOSIT
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<div dir="ltr">Hi Leena,<br>
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<div style="margin: 0in 0in 0pt"><span style="color: rgb(51, 51, 51); font-size: 10.5pt">Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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<div style="margin: 0in 0in 0pt"><span style="color: rgb(51, 51, 51); font-size: 10.5pt">We apologise for the inconvenience caused.</span></div>
<div style="margin: 0in 0in 0pt"><span style="color: rgb(51, 51, 51); font-size: 10.5pt"> </span></div>
<div style="margin: 0in 0in 0pt"><span style="color: rgb(51, 51, 51); font-size: 10.5pt" dir="ltr">The refund amount of KWD 10.25 for order ID 8237916594, has been processed from our side to your credit card under the transaction ID 169999990101069541.</span></div>
<div style="margin: 0in 0in 0pt"><span style="color: rgb(51, 51, 51); font-size: 10.5pt"> </span></div>
<div style="margin: 0in 0in 0pt"><span style="color: rgb(51, 51, 51)">** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.</span></div>
<div style="margin: 0in 0in 0pt"><span style="color: rgb(51, 51, 51); font-size: 10.5pt"> </span></div>
<div style="margin: 0in 0in 0pt"><span style="color: rgb(51, 51, 51); font-size: 10.5pt">Once again, sincere apologies and thank you for your patience.</span></div>
<div style="margin: 0in 0in 0pt"><span style="color: rgb(51, 51, 51); font-size: 10.5pt"> </span></div>
<div style="margin: 0in 0in 0pt"><span style="color: rgb(51, 51, 51); font-size: 10.5pt">Feel free to get in touch with us for further assistance.</span></div>
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<div><span style="color: rgb(51, 51, 51); font-size: 10.5pt">Your friends,</span></div>
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<span style="color: rgb(51, 51, 51); font-size: 10.5pt">The </span><span style="color: rgb(51, 51, 51); font-size: 10.5pt">S</span><span style="color: rgb(51, 51, 51); font-size: 10.5pt">upport Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2237269